Last updated: May 15th 2018

ftmg Associates Ltd ("us", "we", or "our") operates a website known as the KNEEguru whose digital address is (the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.

Our privacy policy is a statement of how we handle information relating to the people who interact with the KNEEguru website. Our data controller is Dr Sheila Strover, who ensures compliance with the rules on the protection of personal data and, therefore, provides the following information on the processing of data which is received or collected while browsing on this Website. We disclose these details to demonstrate our commitment.

You may contact our data controller at any time via the ‘Contact’ button on the Site to:

  • request details of what information we have about you
  • correct any personal information we have about you
  • delete personal Information that we have about you
  • help you delete posts that you have made on our discussion forum

Your Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. The following sections explain our policies.

Log Data

You can visit our website to read the educational material without giving away any personal information, but like many site operators, we collect background information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, Geo location, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this Log Data. No personal information is collected from Google Analytics. For further information on the privacy policy concerning Google Analytics, please go here (link is external).

Privacy policy in relation to Forum Members

Forum (Bulletin Board) posts are open to the Public who can read a post and use its content. In order to join a thread, or start your own thread, you are required to CONSENSUALLY register and to choose a username and password. The only personal information we ask for upon registration is your email address. An email is sent to this address after you have initiated the registration process, and registration is only complete once you have verified receipt of the email.

Why do we need email verification?

Without verifying your email you will be unable to participate on the Forum. We need this email verification to -

  • ensure that you are a genuine user
  • so that we can send you a link to reset your password if you have forgotten it
  • to help troubleshoot any problems you are having with registration
Amending Forum posts

All medical or social information posted by a Forum member including Forum Diaries is posted at their own risk. Forum members are allowed to modify or erase their own posts or diaries, but only moderators may modify or erase other members’ posts. Forum members may delete their registration and leave their old posts which will afterwards be identified to other readers as having been posted as ‘Guest’.

Privacy Policy in relation to Newsletters and Educational or Marketing emails

Where you subscribe to a Newsletter, you CONSENSUALLY offer us your name and email address so that we can keep you informed about updates and changes to the Site. Equally, where you choose to download educational material from the Site such as an eBook we collect your name and email address to ensure that you receive the downloadable material. Where you CONSENSUALLY agree we may further add these details to an autoresponder system so that you can continue to be informed via email about related topics and events, but you are free to Unsubscribe at any time.

Privacy Policy in relation to Outside Links

The KNEEguru links to other websites on the internet. On these websites Content and Privacy Policies are the responsibility of their respective website owners.

If our Site displays advertisements they are clearly marked as such. The banners are provided by outside advertisement companies and may contain cookies. These cookies are collected by their respective companies and are not accessible to The KNEEguru.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" - please check our separate Cookie Policy.

Privacy Policy regarding donations to us

Credit card payments for donations are processed through PayPal and your credit card information is not accessible to ftmg Associates Ltd. PayPal does, however, give us your name and email details, which we may use to thank you for a donation or communicate with you if there are any problems with the donation.

Privacy Policy regarding our Specialists Directory

Details of Knee Surgeons and other knee specialists are made available within a directory on the Site. Changes in 2018 to the law in Europe (GDPR) allow such a directory within the terms of ‘legitimate interest”, since the specialists all already publicly display their contact data online for the purposes of facilitating referrals from patients. We feel also that we have a 'legitimate interest' in helping patients find surgeons and also a 'legitimate interest' in supporting surgeons in this way. The personal data of the surgeons is also held by us in an email autoresponder which may contain non-public information only to help us schedule regular checking and updating of the contact information publicly displayed. 

Changes to this Privacy Policy

This Privacy Policy is effective as of 15th May 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.