The simple answer is yes, yes, yes, and yes! Basically, you need to seek help from every source. Dermatologist, surgeon, ASTYM.com, and any other source you can find.
I rub my scars every day with Vitamin E skin cream. I have more trouble with my skin around the scars. The skin is tight and painful. When I was doing PT, my therapist also did deep tissue massage. It hurt quite a bit, but was fantastic in reducing the pain from my skin and scars. It improved the color of my skin and scars.
I would definitely have your OS write you scripts for deep tissue massage and ASTYM.
Let me know what your find out.